Shaw Webmail Not Working - How to fix?

Shaw Webmail, developed by Shaw Communications, is just like any other IMAP server-based email client that supports sending/ receiving of emails. With the availability of a browser-based interface, there is no need to download any email application to use this service. Just like other email clients, it can also experience errors and issues when accessing the platform. Some of the common errors include Shaw webmail not working, delayed email messages, synchronization errors across different devices, etc.

This can cause a downgrade in your performance, often resulting in major setbacks. Therefore, it is essential to find the desired solution just in time. With this article, you will get to know everything you need to resolve the error.

What are the possible reasons for “Shaw Webmail not working” error?

Behind every error, there are several root causes that you should address to resolve the problem thoroughly. Let’s check out what is causing error in this email client:

• Browser extensions, cookies, and cache can be one of the reasons.
• Using an outdated web browser to access the email client.
• Using incorrect login credentials can result in login error in Shaw webmail.
• Inefficient or unstable internet connection can disrupt Shaw webmail loading.
• New emails might be restricted due to mailbox is full status.
• Due to any unusual activity or inactive account, there can be an error.
• Using Shaw webmail in another email client with incorrect configuration settings
• Webmail service is momentarily down due to ongoing maintenance or outages.

How to Fix Shaw Webmail Not Working Issue? [Best Troubleshooting Tips]

This section consists of some quick fixes and solid manual processes to help you resolve the issue:

Fix the internet connection

The very first and basic solution to fix the problem would be to check and fix the internet connection. This is because sometimes the error is due to an inefficient network and does not require a lengthy process, but a small internet fix.

Manage your web browser

When there is an issue with the used web browser, try accessing the webmail on another browser to see if the issue is fixed. Other browser fixes can be:

1. Update the browser to its latest version and avoid compatibility issues.
2. Get rid of browser cookies and cache for quick loading and error-free experience.
3. Disable all the browser extensions and check if the error is still there or resolved. Once the issue is fixed, enable extensions one by one to identify the defected one.

Another solution to fix Shaw Webmail not working is validating and adjusting the account settings. Incorrect configuration settings can be a reason for the IMAP authentication failed. The correct server settings are:

1. IMAP server: imap.shaw.ca ( Port: 993, Security: SSL/TLS) [Incoming]
2. POP server: pop.shaw.ca (Port: 995, Security: SSL/TLS) [Incoming]
3. SMTP server: smtp.shaw.ca (Port: 587 or 465, Security: SSL/TLS) [Outgoing]

Enter the correct credentials

When typing the login credentials, you need to be very cautious, as any misspelled or incorrect login details can result in data inaccessibility. Use the official website of Shaw webmail to access email account using the correct details with no typo errors.

Adjust device email settings

Improper email settings, such as weak passwords for the email accounts can often restrict the number of emails you can send. This can also be an opportunity for the hackers to steal your data.

Remove outdated contacts

Regularly check and remove any recipients that are outdated and no longer active, from the emailing list to avoid seeing the error.

Disable security software

Sometimes, third-part security software like antivirus or firewall can also become the reason of Shaw webmail not working error. Doing this might help you get rid of the error and get back in control of your email communication.

How to secure your Shaw webmail data? [Professional tool]

When there is an error in the email application, there is a huge risk of losing data. No one wants a retrieved email account with zero data. This is why it’s important to backup Shaw webmail data so that you can access the mailbox data even when the application is not working.

For easy Shaw webmail backup, use Kernel IMAP Backup & Restore tool that supports smooth download of backup to your local and network attached drives. The IMAP Backup tool helps you to save email backup of single or multiple user mailboxes to PST, MSG, EML, and PDF file formats that you can import to several email clients for easy accessibility.

• Try it Free
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Prominent features of the tool:

1. Backup data from IMAP server-based email clients locally into PST, EML, PDF, and other formats.
2. Maintains data integrity during the process to save the data with the original formatting, layout, and folder structure.
3. Archive emails from the IMAP server securely with 100% accuracy.
4. Split PST feature to help you manage large-sized resultant mailboxes.
5. Allows uploading CSV file containing user mailboxes details for bulk backup.

Conclusion

With the methods and reasons as explained in this guide, you can resolve Shaw webmail not working error. However, there’s a risk of losing your crucial data during the process. This demands the need of an efficient backup tool like Kernel IMAP Backup and Restore that helps with error-free backup of mailbox data stored within the IMAP account. You can try out the demo version before buying the tool to evaluate the functionality supported.

Frequently Asked Questions

Question: How to clear browser cookies or cache?

Answer: Here are the steps to do so:

• Go to your web browser in which you access your Shaw webmail account.
• In the Settings, select to Delete browsing data.
• Select the Cache and cookies and click on the Delete option.

Question: How do I disable firewall in Shaw webmail?

Answer: To disable firewall program, follow these steps:

1. Open search bar on your computer and type Windows Firewall.
2. Select all the turn Windows Defender Firewall off options.
3. After accessing your emails, you can turn the firewall back on.