Summary: To resolve Windows Live Mail error 0x8DE00005, remove the existing configured account and reconfigure the IMAP or POP account as Microsoft upgraded Outlook.com servers and dropped support for the older DeltaSync protocol. Then, you must wait for the sync and start using Windows Live Mail.

Windows Live Mail error 0x8DE00005 started coming when Microsoft migrated Outlook.com/Hotmail accounts to its newer platform, which no longer supported the DeltaSync protocol used by Windows Live Mail.

Due to the discontinuation of Windows Live Mail by Microsoft and the lack of support for modern security standards, major email providers no longer support it. Still few users rely on it and often face error 0x8DE00005 while connecting to an Outlook.com, Hotmail, or Live account via Windows Live Mail.

What is Error Code 0x8DE00005 in Windows Live Mail?

In Windows Live Mail, the error code 0x8DE00005 is a synchronization and connection error that makes an application unable to send or receive emails, and the mailbox may stop syncing with Outlook.com/Hotmail account.

If Windows Live Mail (WLM) fails to communicate with Microsoft mail servers (Outlook, Hotmail, or MSN), the error message can be seen as:

Unable to send or receive messages for the Hotmail xxxxx account
Server Error: 3219
Server: ‘https:/mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx’
Windows Live Mail Error ID: 0x8DE00005

What are the Reasons for Windows Live Mail Error 0x8DE00005?

Windows Live Mail error 0x8DE00005 falls under the server connectivity or email configuration issues. Here are the main reasons to know:

  • Network issue: If the network connectivity is unstable or poor, then users may face this error.
  • Configuration issue: There might be chances that client configuration is causing this error, especially with HTTPs or IMAP settings.
  • Settings issue: If you have implemented incorrect settings, then there is a high chance of encountering such errors.

Method to Fix Windows Live Mail Error 0x8DE00005

You can try deactivating the old account and setting up a new IMAP account in Windows Live Mail to fix Windows Live Mail error 0x8DE00005. For that, this stepwise guidance can help you:

Steps to Remove Account in Windows Live Mail (WLM)

  1. Open Windows Live Mail on your computer.
  2. Find the email account available in the left pane that you want to delete.
  3. Right-click on the name of the account and tap on Remove account.
  4. Click Yes in the confirmation window.

Close Windows Live Mail and restart your computer.

Note: If you only see Properties, open it, go to the General tab, tap on the Delete option, and confirm the prompt to remove the account from the program.

Steps to Add Account in Windows Live Mail (WLM):

  1. Launch the Windows Live Mail application again and go to Accounts.
  2. Now, under the + icon click on Email option.
  3. In Add your email account option, enter the credentials (name, email, password, etc.) of your account. Click Next.
  4. Select the manually configure server settings option and click Next.
  5. Configure incoming and outgoing server settings (including port, server address, SSL option, etc.). Hit Next.
  6. Click Finish to save and add your account, and click Close on the accounts window. After that, tap on Send/Receive to sync your new emails.

After following this process, there is a high chance your Windows Live Mail server error 0x8DE00005 can be resolved.

Why Look for an Alternative to Windows Live Mail?

As Microsoft has completely retired the software, ended support for basic security authentication, and shut down related default apps like Windows Mail and Calendar, you may face problems during continued use.

You must look for the best Windows Live Mail alternatives for a smooth and uninterrupted workflow. Switching from Windows Live Mail to another platform might help you in accessing the WLM EML files easily. These listed reasons compel you to look for alternatives to Windows Live Mail:

  • There are no further security updates available for Windows Live Mail.
  • There are some security issues with Windows Live Mail, as it is a discontinued platform.
  • WLM is not compatible with other modern email servers and protocols.

How to Switch from Windows Live Mail to Another Email Client?

To switch from Windows Live Mail to another email client, like Outlook, you need to follow a specialized plan. Since you can’t leave your existing WLM data behind, it may have many emails, contacts, or other data that are important for future use; you need them in the destination email client.

If you want to use Outlook replacing Windows Live Mail, follow this strategy:

  • You must immediately back up Windows Live Mail (.eml files) to an external drive or local storage.
  • Install Outlook, configure a profile, create a new folder, and drag and drop each EML file into that folder.

Bulk EML files may take extra time and effort to be accessed in Outlook. To save your valuable time and effort, consider Kernel EML to PST Converter, to convert EML files to Outlook PST. Import that PST into Outlook via Import/Export functionality and start accessing your Windows Live email in Microsoft Outlook.

Conclusion

We have provided a method that you can use to fix this Windows Live Mail error 0x8DE00005. If you want to switch to Outlook from Windows Live Mail, you can do so easily with our guidance. But if you want to use another application like Thunderbird, or want to extract only attachments or email addresses from Windows Live Mail, EML Converter can help you as a direct solution.

Frequently Asked Questions

Q1. Does removing an old account and reconfiguring an IMAP account in Windows Live Mail fix error 0x8DE00005?

A. Yes, when you remove an old account and reconfigure an IMAP account in Windows Live Mail, it fixes the error 0x8DE00005.

Q2. How can I remove an old account from Windows Live Mail?

A. For removing an email account from Windows Live Mail (WLM), open Windows Live Mail, right-click the email account in the left folder pane, and select Remove account or Properties to delete it.

Q3. How can I add an account in Windows Live Mail to fix error 0x8DE00005?

A. For adding an email account to Windows Live Mail, open the application, go to the Accounts tab, and click Email to start the setup wizard. Set all IMAP configuration settings, such as incoming and outgoing server settings, etc., and wait for synchronization.

Jai Bhagwan Jha
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